Go to C:\Windows\Performance\WinSAT or %windir%\Performance\WinSAT and check the winsat.log.
If you find the following line:
893651 (2900) - winsat\main.cpp:4736: ERROR: Unable to save validated results.
then go to the DataStore folder and delete all files or create a new folder (e.g. TEMP) and move all files into it.
Now repeat the WEI computation and it should work.
This solved the problem for me.
Thank you and google very much. I assume the issue was due to rating the computer while the system clock was ahead.
ReplyDeleteMan, you're good! You are better than the entire Dell Support. Guess they owe you one since you prevented me from returning my laptop.
ReplyDeleteThank you very much!